Shipping policy

Shipping Times

We currently ship to Australia, New Zealand, the United States, Canada, the United Kingdom, and most international destinations.

Estimated delivery times:

  • Australia: 7–15 business days
  • New Zealand: 7–15 business days
  • United States & Canada: 8–18 business days
  • United Kingdom: 8–18 business days
  • Europe: 8–20 business days
  • Rest of the World: 10–25 business days

Please note that these are estimates and may vary due to customs processing, weather, public holidays, or carrier delays.

Order Processing

Orders are processed within 1–3 business days after payment has been received.

Once your order has shipped, you'll receive a confirmation email containing tracking information.

Tracking

Tracking information is generally available within 2–5 business days after your order has been dispatched.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated. Promotional free shipping offers will be displayed on the website when available.

Customs & Import Duties

International customers are responsible for any customs duties, import taxes, or additional fees imposed by their country's customs authorities.

Lost or Delayed Orders

If your order hasn't arrived within 30 days of shipping, please contact us and we'll work with the shipping carrier to resolve the issue.